Returns & Exchanges
At The Curious Drinker, we want you to be completely satisfied with your premium beverages; if a product arrives damaged or does not meet our quality standards, we offer a 30-day return window for unopened items. Please note that due to the perishable nature of our products, certain restrictions apply to opened bottles.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of the issue.
- 2.Prepare the Package
Ensure the items are in their original, unopened packaging and securely pack them to prevent breakage during transit.
- 3.Ship the Items
Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days.
